A Fund For Ranbaxy 'Victims:' Patenaude Explains

Several years ago, Anne Patenaude had an unfortunate encounter with a drug made by Ranbaxy Laboratories. The episode prompted her to move forward with plans to create a non-profit organization called Prevent Medical Error, which works to educate patients, physicians and pharmacists about misbranded drugs and how to grapple with – and avoid - mistakes that can occur when prescriptions drugs move through the supply chain. More recently, PME started the Ranbaxy Victims Fund to raise and distribute monies to help people who may have been harmed after taking a medicine made by the generic drugmaker, which is operating under a consent decree due to egregious quality control problems (back story). Ranbaxy, meanwhile, just recalled some 40 lots of generic Lipitor after glass particles were found, raising anew concerns about its ability to safely manufacture medicines. We spoke with Patenaude about the non-profit's efforts and her hopes for the new fund...

Pharmalot: How would you describe your organization? Patenaude: It’s a non-profit with a mission of advancing best practices in medicine. Identifying simple strategies to prevent or reduce medical errors. Something as simple as keeping a medication list or developing ways to make sure that first responders, like police and paramedics, have access to emergency medical information, such as when there’s an accident or acute medical episode. We also look at reducing errors that can occur in dispensing. And we look at logistics at the front and back ends of the supply chain. So, this encompasses more than manufacturing and holding. But by helping to reduce medical errors you can reduce costs. We also provide drug safety research and reporting.

Pharmalot: How did you get started on this path? Patenaude: I was volunteering as a patient advocate. I was helping patients with disability and medical insurance issues, and helping them become better advocates for themselves. Some would go through a medical dispute because they needed access to a medication or therapy. So I had access to a lot of records, including pharmacy records, and some physicians and pharmacists grew to rely on me. But I’m also a patient and sometimes it’s easier for a patient to communicate with another patient. We kind of speak the same language.

Pharmalot: What exactly happened? Patenaude: I have a chronic illness and began having some acute medical complications. And I needed to develop strategies for myself and other patients and doctors began asking me to help them. I guess you could say at that point it became a mission. It really came into focus with a drug shortage that occurred and I traced back issues to a subcontractor and realized by reading their SEC filings I was taking an adulterated injectable drug. And that was followed by a generic Ranbaxy drug I had taken. I had an adverse reaction and was permanently disabled. So that really shifted the focus. This was in 2003... The initial work for PME had actually begun in 2002, although we were awarded non-profit status in 2005 (here are tax returns for 2010, 2009 and 2008).

Pharmalot: So this became personal for you. Patenaude: Yes, I got a Ranbaxy drug and almost immediately, I suffered serious medical complications, but those were originally misdiagnosed. I developed acute dystonia. So I realized these aren’t normal medical complications. This drug didn’t work . And I really regretted it. I thought at first maybe some of these patients (who also experienced side effects) were kind of crazy. But that’s when it hit me. Once it happens to you, it changes everything. So I set out to try to get it off pharmacy shelves so that what happened to me wouldn’t happen to other people.

It was an ‘aha’ moment for me. I realized there wasn’t enough information about drug safety out there and not even many doctors or pharmacists are educated about these issues and how to spot them, identify them and how to report them, and how to try to stop them – and how common they are. There’s a lot to look at and people don’t realize how convoluted the process is before it gets to the patient. It’s a huge system with a lot of potential for errors. We’ve seen the emergence of a gray market now for some drugs. And there are a lot of different issues that can precipitate errors.

Remember that back in 2002, there was a lot of consolidation among drug wholesalers and the big three had secondary market subsidiaries, so there was a lot of arbitrage going on. When a drug is traded and takes a convoluted path to the pharmacy, it can amplify an adulteration problem or become a triggering event for tampering. There was also a wave of manufacturing outsourcing that had begun and a new group of generics coming to market after brand-name drugs lost patent. A lot was happening at once that formed a big problem.

Pharmalot: You mentioned your experience with a Ranbaxy drug, but did you not look at other manufacturers? Patenaude: We tried to identify and keep adulterated Ranbaxy drugs out of patient hands. It was because of my own experience and what I saw that I realized the mistake was right in front of me… but it was not only Ranbaxy drugs. We looked at other drugs made by other manufacturers. But Ranbaxy, I believed, had the potential to become a big problem, and it did… Ranbaxy received their first FDA warning letter in 2002 related to drug application failures for a version of an over-the-counter drug, Guaifenesin, so application issues were made first made public by the FDA in 2002. And in 2004, Ranbaxy was forced to remove their AIDS drugs from the World Health Organization approval list because of faulty drug testing on their WHO drug applications.

Pharmalot: It appears, though, that you’ve focused mostly on generics, is that right? Patenaude: It’s not about taking generic drugs. They’re a great way to cut healthcare costs, but patients are only going to take them and doctors are only going to prescribe them if they’re comfortable that they’re safe. We just want to make sure they’re safe. Brand-name drugs have also been impacted and we’ve looked at those as well. But there’s been a big increase in the rate of generic use. So as a small non-profit with limited resources we put more emphasis and focus on generics. Again, this was during the first wave of new generics and pharmaceutical manufacturer outsourcing. It seemed like a problem that could get much bigger and permeate supplies and have a domino effect.

Pharmalot: Why do you believe a fund is needed? Many people pursue lawsuits. It happens every day. Patenaude: Well, first this was still during era of preemption. And as for me, I was given a two-week life expectancy and when you hear something like that, filing a lawsuit is not foremost on your mind. I knew we had proof of harm. I didn’t how or whether a lawsuit would help and you want to fix the problem. And I knew it would be a huge and evolving problem… The fund is just the next step in helping adulterated drug victims. There aren’t a lot of support resources available for such victims. The Justice Department is going to collect money from Ranbaxy, at some point, I assume, but it’s not clear that any of those funds would be available to individuals.

Pharmalot: And what about others, not just yourself? Patenaude: Patients have insurance and insurance companies have the right to subrogate, which means if a patient files a lawsuit and wins damages, the insurance company can come back and collect their paid claims. With Ranbaxy, at the time of the FDA import alert ban, the FDA stated it was safe for patients to continue taking what were adulterated drugs, which were already in the country. So because of that statement, these patients don’t have a lawsuit. In addition, most patients want to focus on their health and fix the problem and most of the time a lawsuit doesn’t do that. In this case, the fastest way to fix the problem was to get the drugs off the shelves and out of patient hands.

Pharmalot: How many such victims are there, exactly? And how would you know that? Patenaude: There are varying degrees of harm obviously. Not all of the Ranbaxy drugs were adulterated. And some people weren’t really harmed. There may have been a blip. By going public, I estimate there are many more that what I have encountered. I don’t know the exact number. But we identified dozens of suspected cases. And we reported these to state authorities and the FDA, or provided substantiating evidence.

Pharmalot: Some might say ‘She’s just trying to collect money for herself.’ What do you say to that? Patenaude: I'm not. I’m coming forward now in the hope that we can get more support for victims… I’ve never spoken publicly about this before. It’s not about me. It’s about others. I know with the fund, that if we have the resources, we can identify and assist many more.

Pharmalot: Where do you expect to get the money and how much exactly do you think might make a difference? Patenaude: PME is privately funded by individuals and small businesses. Nothing from industry, attorneys or the government. We’d like members of the general public to contribute. I’ve written to the Justice Department and asked about victim status and victim compensation and whether it’s possible to a percentage of the criminal fines in the Ranbaxy case from the expected settlement. A portion would go into a DOJ victims fund. We’re asking for a portion of that to go into the Ranbaxy Victims Fund. And I have pledged that if I receive anything myself, all of it goes back to PME. But we’re hoping to raise $300,000.

Pharmalot: Ranbaxy has been in the news again with the recall of some generic Lipitor. What do you believe this tells the public? Patenaude: It’s unfortunate for everyone, including Ranbaxy, and it tells us that patients should not make assumptions that the drugs they take are always safe. You need to be more aware about what you’re taking and why and, sometimes, whether the manufacturer has a history. It can happen with any company. But as a patient, you have choices and need to become educated. If you’re on a drug and it works, stick with it.

17 Comments

Dec 12, 2012 - 2:01pm
Puh-leeze. There are so many holes in this "victim's" story I hardly know where to start. Well let me start with an easy one: do you currently draw a salary for your title of "Director" and "founding director", Anne? You say that you will pledge to not personally take money if a DOF Victims Fund is established. I assume that's a departure from your current practice. And how specifically did you learn from SEC documents that you were taking an adulterated drug? There is so much more in this interview that I don't have time to itemize it all.
Dec 12, 2012 - 2:48pm
Just wanted to relate a message from Anne Patenaude. I assist Anne with some of her writing needs, and she has asked me to relate a message since she is currently resting after a fall she took on the ice this morning. She wants to express her thanks to all those at Pharmelot who were involved with this post;and, she especially wants to thank Ed Silverman for the interview and for giving her the opportunity to get this information out to the public.
Dec 12, 2012 - 3:55pm
I am one of the Ranbaxy victims and can tell you that Anne's story is all too real. These adulterated medications caused serious harm to me. They made me require long term treatment which was costly to myself and my insurance company not to mention detrimental to my health.

Thank you for doing this interview Mr. Silverman and for helping to spread the word.

Some of the information can be found right on the FDA website for anyone to see.

Dec 12, 2012 - 4:58pm
Ms Jacobsen, so sorry to hear about Ms Patenaude's fall. I hope she is well. I notice on the PME website that you are listed as a writer and "consultant". Do you draw a salary? I don't see any income/disbursement figures for the donations received. Why isn't the PME financial statement on the site? Per the PME website, among your lofty priorities are "lowering error risk and increasing security-including patient and national security" and "lowering liability and legal disputes". Specifically which funds went to those priorities and how they were used? Looking forward to your response before I send in my donation.
Dec 12, 2012 - 6:46pm
I apologize for the delay and want to thank Ed for posting.

Kerry_zaputz:In response to your comments:

The nonprofit has limited resources and cannot afford to pay me. So, I do not draw a salary and have no plans to draw a salary, nor am I a paid subcontractor. I am aware of other small nonprofit founders who also do not draw a salary.

Ms. Jacobsen does not draw a salary. She is a subcontractor. While she generously provides us with a discount, she receives payment for her completed work, and I very much appreciate her help today.

Among other things, a subcontractors SEC filings cited and led me to an FDA Warning Letter. In addition, they cited changes to drug return policies. I was fortunate to have the assistance and support of among others, the former state pharmacy inspector and a friend who has background and expertise in SEC compliance.

We plan to start building a new website early next year and will take your remaining comments into account. I would be happy to provide Ed with additional information.

Dec 14, 2012 - 10:21am
Extraordinary claims require extraordinary proof. What I see here is little support for the claims made, several "donate now" buttons, and a group of people with vague aches and pains and a very thin story that seems to have no nexis to much of anything, and which strains the very seams of credulity. The Internet is full of such tales, and especially in the health care arena. The answers you got to your sensible and obvious questions, Ed, were as thin as spider silk. I assume you are trusting your readership to be able to sort out the crackpots from those who present serious claims and who back them up with very serious evidence that can stand up in court and before the FDA. This is not that.
Hi Folks,

Thanks for the comments and questions. I've included links in the interview to tax returns for the years 2008 through 2010. Please look for them.

Regards ed

Dec 14, 2012 - 3:56pm
OMG!!This is far worse than I suspected. Anne, per your 2010 tax returns, you reported $8,500 in travel expenses, $6,700 in (non-office) supplies expense and an additional $904 in office supplies. I don't see any disbursements to the poor sufferers of Ranbaxy products (or as I prefer to call them "nut jobs"). PME re-paid you over $150,000 for a loan for overhead. Money is being given to your operation so you can sit home, travel, and dress your dog in a yellow blouse. I hope that other people will join me in contacting the Maine Atty General's office: http://www.maine.gov/ag/consumer/complaints/complaint_form.shtml To Ed: shame on you for giving this a forum. Can we look forward to a sympathetic interview with Bernie Madoff in the future?
Dec 14, 2012 - 4:23pm
I have known of Prevent Medical Error for a few years now. I helped to photograph and catalog medications that were deemed unsafe. I was not paid. People do volunteer sometimes to help keep costs at a minimum. Anne Patenaude spent many hours researching and alerting public officials of these products. While working with her she became very sick, but continued not only with what we were doing, but also working on other projects she felt needed immediate attention. This so called "victim " as some one referred to her, is actually very sick most days,just some days were worse than others. She is no saint and has as many faults as everyone else, but from working and talking with her- this non profit is very important to Anne, perhaps because it is so personal.She has also used much of her own money trying to keep PME afloat. I'm sorry to see people think of her as a scam artist. With my dealings with her, I did not get that sense. I have not worked with her for a couple of years, but doubt she's changed that much.
Dec 14, 2012 - 4:34pm
To PBurns:

Our claims are not extraordinary. Unfortunately, as many have recently learned from receiving contaminated New England Compounding Center (NECC) steroids, medical errors are all too common, and in some cases they are fatal. I am sorry that you see a scam. PME is a 501(c)(3) nonprofit and our 990 is a matter of public record. The fact that he posted this piece indicates that Ed has sufficient documentation to validate, support, and publicize PME’s mission and accomplishments. Obviously, he and others feel that our claims are genuine and that I am not a “crackpot.”

Dec 14, 2012 - 5:22pm
Anne-Where did you go that required $8,500 in travel expenses? What supplies cost > $6,000-- in addition to office supplies? You mentioned the compounding tragedy. How specifically are you poised to correct or mitigate those type of errors? Mr (or Ms) Philbin: I would be interested to know how meds are deemed "unsafe"? Who makes that determination?
Dec 14, 2012 - 11:11pm
OMG!! K-z are you for real? Puh-leez, you care whether a dog is wearing a yellow blouse? Shame on you!This is far worse than I suspected. I am outraged.Send in your donation-don't wait!!!
Dec 15, 2012 - 10:15am
Kz, with all due respect you can rack up $8500 in Maine driving your pickup truck during mud season, and paying for all those car washes on your eternal search for the perfect lobster roll.
Dec 15, 2012 - 10:53am
@zaputz - this is small potatoes - dig into some of the Props that got passed in California - especially the stop-smoking campaigns.

One Prop was passed for $4 million to a non-profit and less than $100,000 of that tax-payer $4 million went to smokers who wanted to quit in the form of a coupon to buy some product to help them stop smoking. The rest of the 4 million went to the one woman who ran the circus...

Dec 16, 2012 - 6:25pm
Dz, I'm not familiar with the Prop to which you are referring. No doubt there was some greedy politician behind it. While I deplore our government spreading taxpayers' money around on frivolous pursuits, this is different (although no less egregious). In this case, what monies went to the so-called Ranbaxy victims? None so far as I can see. How is she addressing national security (one of PME's priorities)? Obviously that's laughable on it's face. So people are sending Ms P money that could be helping real victims like our wounded military or our unserved mentally ill. No, instead let's give our money to the canine Vera Wang to travel around with no accountability.
Dec 20, 2012 - 8:11pm
OMG 4-shur.kz. You forgot the costs of blouses and scrapbooks with script on the cover.Oh pul-eeze, some poor "victim" or as you like to call them "nut jobs"tries to explain and you doubt her and name call, (I'm sorry kra-z, but I don't consider you a doctor) you only work(ed) for a pharmacy. State your opinion and cut the crap.
Jan 22, 2013 - 9:53am
@Kerry, do you work for or represent Ranbaxy in anyway? Do you work for the pharmaceutical industry or represent them in anyway?