â€¢ â€œLet's see...401K match in an underperforming stock and the ability to have your personal information leaked to the world. This is a premier employer?â€ asks a posting from New Jersey.
â€¢ â€œThis is pathetic,â€ writes an employee from Pfizer Global Research & Development in Groton. â€œ(1) multiple breaches of personal information (2) wait 2 months before telling anyone (3) give those affected the bare minimum information of what even happened...who do you have to sue to get answers around here ... I read about this in the New London Day 2 weeks ago...maybe I call them for answers.â€
â€¢ â€œOnce again, Pfizer values come through,â€ says another employee from Groton. â€œPfizer used to be a company that you could trust, now it's just a job.â€
â€¢ â€œIt's a disgrace that seven weeks passed before affected colleagues were notified,â€ says an anonymous poster from St. Louis. â€œPfizer has rigorous programs in place to protect THEIR intellectual property. It is obvious that Pfizer does not have an equally robust program to protect OUR personal information.â€
â€¢ â€œIf Pfizer information and security systems are so flawed as to allow so much damage to be done by just a couple of colleagues and not be dealt with more swiftly, how can we be sure that only 34,000, or 52,000 employees are affected?â€ asked another post from Kalamazoo.
David Cadden, a professor of management at Quinnipiac University in Hamden, said employees had a legitimate reason to be angry at Pfizer, since they felt like managers weren't being forthcoming with info about the data breaches.
â€œIt's called 'mushroom theory,' â€ says Cadden. â€œKeep people in the dark and feed them (expletive deleted).â€
He says some companies â€œtend to deal with mistakes like doctors do â€“ bury them and play the ostrich role.â€ A better idea is for managers to open up to employees and identify themselves as victims, too. â€œManagers and organizations have to realize they're in a relationship with employees. The loss of trust could take decades to reacquire.â€
No kidding. For a few other insights and a couple of positive employee comments, you can read the rest of the story here.