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CMI/Compas Elevates Gia Mauriello to EVP, Customer Experience and Excellence

CMI/Compas, media buying and planning for the nation’s top healthcare companies and part of WPP, announced the promotion of Gia Mauriello to EVP, Customer Experience and Excellence.

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Greater Than One Launches New Identity as the Health and Wellness Imagination Agency

Kieran Walsh, President of Greater Than One, announced a new vision and repositioning of the company as the Health & Wellness Imagination Agency.

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Consumer/Patient Experience Special Feature: Saving lives isn’t enough anymore

Pharma marketers must listen to their customers and find ways to smooth the patient journey if they are to create effective customer experiences and create loyalty beyond the first prescription.

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Consumer/Patient Experience Special Feature: Testing your CX

Want to measure your CX IQ? Answer these questions.

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