The Covid-19 pandemic has forced healthcare systems and physician’s practices to innovate and try new approaches to care delivery, resulting in the explosive growth of telehealth services. But a comprehensive digital solution can involve much more than the video encounters people typically associate with virtual care.

Healthcare consumers may love the idea of virtual care, but so far few are actually taking advantage of it. That’s the core message coming out of a recent Vivify Health survey, which showed 83 percent of consumers are interested in receiving virtual care, but only 17 percent have access to it.

The insurer UnitedHealthcare is expanding coverage options for virtual physician visits, giving people enrolled in self-funded employer health plans secure online access to a physician via mobile phone, tablet, or computer 24 hours a day. A network of care providers offering video-based virtual visits will enable UnitedHealthcare plan participants to choose from in-network virtual care […]