FCB Health Network appoints new director of customer solutions

Ross Quinn has joined the FCB Health Network as director of customer solutions. In this newly created role, Quinn will help the network harness its vast internal expertise to create enhanced experiences for clients.

“With his numerous unique and disparate multichannel experiences both in and outside of healthcare, Ross is uniquely qualified to help aggregate and customize our various innovative offerings – from our industry-leading Studio Rx group, to our unparalleled Solve(d) offering, to our best-in-class BX branding group, and so much more,” says Dana Maiman, CEO of FCB Health Network. “Ross will be charged with crafting integrated solutions efficiently and effectively for our clients, their brands and their patients.”

With more than 30 years of industry experience, Quinn has spent much of his career creating business solutions that drive better patient outcomes, according to management. Most recently, Quinn was at Epsilon, where he managed integrated marketing for the company’s healthcare clients and delivered integrated planning, cross-channel creative, data, technology and analytic services. Prior to Epsilon, Quinn was a managing partner at Concentric Health Experience and was responsible for multichannel strategy, while also launching the agency’s first analytics group – which provided insights and analysis, predictive and ROI modeling, as well as data visualization abilities.

“I’m extremely thrilled to be joining the FCB Health Network team at such a momentous time for the  industry,” Quinn says. “Clients continue to push us to raise the bar in terms of innovative solutions,and my priority is to help the network create efficient and effective experiences that drive the best possible outcome for patients.”